The location of this hotel is convenient to the Cleveland Clinic while also providing access to the amenities of downtown; great value for the money. The breakfast options were good, the staff we interacted with were helpful, and the rooms spacious and comfortable. Some great restaurants in the vicinity to enjoy - from the casual/lower cost to the high end. There is valet parking service available at the hotel but multiple parking lots were also easily accessible around the hotel. A great option for short or long term stay and travel for purposes of business, medical, or pleasure.
Caroline
janeiro de 2025
The staff went above and beyond to help us out and make us feel like family. My granddaughter was having surgery at cleveland clinic and they made sure we got there and then helped when we got back..maintenance even helped us fix her wheelchair. We will stay there again for sure.
Lisa
janeiro de 2025
Perfect location! In the whole block around the hotel we found everything we needed...variety of restaurants, a CVS, candy store, grocery store around the corner. Breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to Rock/Roll Hall of Fame...the only time we needed our car was when we left to come home. Our group was aged 60 to 73 yet were were able to get around very well.
Thomas
outubro de 2024
The front desk staff was excellent, I wish I could remember the name of the young lady that helped us. on my receipt it said the clerk was AWI. Their issues at the other hotel we were at and we needed to move.She was incredibly helpful, understanding, and was able to get us a room that same day. The rooms were spacious, the beds were comfortable, and the entire place was clean. I would recommend this hotel, and we will be back.
Brian
janeiro de 2025
The location, the shopping and restaurants in that area, and the history of the building.
Elizabeth
novembro de 2023
The staff were all incredibly friendly and the building was beautiful. Centrally located to so much the city has to offer. The bar and other common areas had a luxury feel to them and everything was so nice and CLEAN!
Tom
agosto de 2023
It was nice to have a kitchen. The bed was comfortable. The location was great. We were there to eat at the Marble Room. It was across the street behind the hotel.
Nvbob2
junho de 2023
The location was perfect for an event at rocket mortgage field house.
James
novembro de 2024
The location was perfect. Once we parked our car we were able to walk everywhere we needed to go. We made dinner reservations and were pleasantly surprised to find the restaurant right next door. The staff was absolutely amazing! Everyone we encountered was pleasant and professional. We loved the fireplace in our room, it was a special added touch.
Monique
setembro de 2023
This is a great Residence Inn! It’s in an old-hotel type building with wide hallways and crown molding doorways, and a beautiful marble walkway. The suites are spacious, updated, and the beds are super comfortable. And the best part is the location, just steps to Progressive Field and the Rocket Mortgage Field House.
Maureen
agosto de 2024